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Assistance with Browsers and Downloads

Internet Browsers
To enjoy the full range of our site’s features we recommend the following Web browsers. Clicking on the name will open another browser window linking you to its download site.

Windows
Microsoft Internet Explorer 9.0
Mozilla Firefox 3.6
Google Chrome 17

Mac
Safari 5
Mozilla Firefox 3.6
Google Chrome 17

Documents/Downloads
Files on this website may require specific programs or media players to access. Below is a list of file types that are used on the website as well as information on downloading the viewers.

Viewing and downloading files
Depending on the configuration of your computer, file types listed below may:

Open inside of your Web browser
Open in a new program window
Ask you where to save the file. If you would like to download a copy of the file to your computer, right-click (on Windows) or command-click (on Macintosh) and choose "Save Target As..." (Internet Explorer) or "Save Link As..." (Firefox and Chrome). This will allow you to save a copy of the file to your computer.

Adobe Acrobat/PDF (Portable Document Format)
To view PDF files, you will need the Adobe Acrobat Reader.

Adobe Flash 10.0
Adobe Flash is available for free for viewing recorded events.

MP3
MP3 players include Apple iTunes, QuickTime, RealPlayer and Windows Media Player.

Microsoft Word
The Word viewer is available for Windows and MacOS platforms.

Microsoft Excel
The Excel viewer is available for Windows and MacOS platforms.

Microsoft PowerPoint
The PowerPoint viewer is available for Windows and MacOS platforms.

Minimum System Requirements

Windows:
2.33GHz or faster x86-compatible processor, or Intel® Atom™ 1.6GHz or faster processor for netbooks
Microsoft® Windows® XP (32 bit), Windows Server® 2003 (32-bit), Windows Server 2008 (32 bit), Windows
Vista® (32 bit), Windows 7 (32 bit and 64 bit)
Internet Explorer 9, Mozilla Firefox 4.0 or later, Google Chrome, Safari 5.0 or later, or Opera 11
128MB of RAM (1GB of RAM recommended for netbooks); 128MB of graphics memory

Mac OS:
Intel Core™ Duo 1.33GHz or faster processor
Mac OS X v10.6 or v10.7
Safari 5.0 or later, Mozilla Firefox 4.0 or later, Google Chrome, or Opera 11
256MB of RAM; 128MB of graphics memory

WMV (Windows Media Video)
Windows Media Player is used to view this format.

WRF (WebEx Recording Format)
WRF is a recording of a meeting and you will need the WRF player to watch the recording.

ZIP/Self-Extracting
ZIP ZIP files are used to simplify the download process by stuffing a number of separate files into a single "file" and compressing the original files by a significant amount. Download the WinZip Self-Extractor.

How to Create a Zip file
Create a Zip file using Microsoft Windows 2007
Create a Zip file using Microsoft Windows XP
How to Zip Files in Mac OS X